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SHIPPING INFORMATION
Bleach Kits and nail polish can only be shipped via UPS Ground in the Continental US only!!
Orders will not be shipped without CV-Code (3 or 4 digit security code). Please type your CV-Code in the Check-out Comments Box. To see where to find codes please refer to the examples below.
Orders are not processed on weekends or holidays. Orders from our retail site are processed until 12 noon EST. Orders after 12 noon EST will be processed on the following business day. Please keep this in mind when accounting for a delivery date.
Your credit card will be billed ONLY for the items shipped.
Sorry at this time we can not accept AMEX gift cards.
All of the items in your order must be sent to a single "ship to" address. If no shipping option is selected, your order will be shipped Ground. Orders over $60.00 will require a delivery signature.
(See Shipping Chart Table Below). P.O. Box addresses and APO/FPO addresses can only be shipped by USPS. No Bleach or Nail Polish!!!
Out of Stock Merchandise
You will be notified by Manic Panic via E-mail if your order could not be completely filled due to items which are temporarily out of stock. If an item you order is not in-stock, it will be automatically backordered and shipped when it becomes available unless you ask us to cancel the backorder. When the backordered item(s) ship, your credit card will be charged only for the merchandise and tax; you will not be charged for additional Shipping and Handling.
b>International Orders
For most countries for international shipments via US Postal Service there will be a minimum additional $27.25 charge.
All International customers are responsible for all tariffs, duties and custom's taxes for their particular country.
Alaska and Hawaii
For shipments to Alaska and Hawaii, an additional $4.00 charge will be added to your selected delivery option.
Shipping and Handling Charges - Continental 48 States
Ground - US Only - $5.95 - delivery approx. 4-14 days.
Bleach Kits and Nail Polish can only be shipped via UPS Ground!!
FREE GROUND Shipping (in Continental US only) on All Orders $50.00 and Over!!!!!!!
UPS Next Day Delivery - US Only - Bleach Kits and Nail Polish can only be shipped via UPS Ground!!
For Saturday UPS delivery please call 1-800-95MANIC.
Express Mail
1-2 Days $23.00.
Bleach Kits and Nail Polish can not be shipped to Hawaii, Alaska and Internationally.
State and Local Taxes
Internet sales are not specifically exempt from sales & use taxes. Tish & Snooky's NYC, Inc. has activities in New York State that subject us to NYS State and local laws imposing sales tax collection. Therefore, Tish & Snooky's NYC, Inc. is required to collect tax on merchandise sold in New York State via the Internet or otherwise. You may be interested to know that if a vendor does not charge sales tax, the purchaser of the merchandise is required individually to remit the tax to the taxing jurisdiction.
New York State sales taxes are based on the subtotal after shipping and handling.
Order Status 1-800-95 Manic
If you'd prefer to talk to someone directly about other products, or have a preferred method of shipping, or have questions about your order, please call us toll free at 1-800-95 Manic (1-800-956-2642), 9 AM to 5 PM EST M-F. Below is a link to the UPS Ground with approximate delivery days.
Customer Returns
At Manic Panic your satisfaction is our top priority. Our vendor partners guarantee the quality of our products and we want you to be completely satisfied with your purchase. If for any reason you are not completely satisfied with your purchase and have a valid reason we will be happy to talk to you by phone. The item must have been purchased directly from Manic Panic and within 2 weeks of your call. At that time our Returns Team will evaluate whether or not the merchandise can be returned. If the reason is valid a Return Authorization number will be issued to you. Returns that are not accompanied by a Return Authorization number will be sent back to the customer. In all cases refunds are not given before the merchandise has been received. If you purchased the item at one of our Retail Store, please return the item to the store. We appreciate you as a customer, please call us to explain your reason for a return at 1-718-937-6055.
CLEARANCE MERCHANDISE CANNOT BE RETURNED/EXCHANGED. ALL SALES ARE FINAL ON CLEARANCE MERCHANDISE.
Security
Our website is secured by the latest SSL Internet software.
When you check out using the secure checkout button, all information entered will be encrypted through a secured connection.
If your browser doesn't support secured connections and you received an error message when you tried to check out, you can use our standard server.
In this case, information sent over the Internet will not be encrypted.
If you receive the error message and do not wish to use the standard server, please call us toll free at 1-800-95 Manic (1-800-956-2642), 9 AM to 5 PM EST M-F and place the order directly over the telephone with your credit card with our customer service representatives.
FREE Ground Shipping (in Continental US only) on All Orders $50.00 and Over!!!!!!! Bleach Kits and Nail Polish can only be shipped via UPS Ground!! Orders over $60.00 will require a delivery signature. |
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